Authors

Fabiana Machado Zacharias1, Tatiele Estefâni Schönholzer1, Brisa Polyana Figueira2, Carolina Grigolato Viola3, Luciana Aparecida Fabriz1, Ricardo Alexandre Arcêncio4, Ione Carvalho Pinto4

Position

1Estudiante de Doctorado en Enfermería en Salud Pública. Escuela de Enfermería Ribeirão Preto. Universidad de São Paulo (Brasil)2Estudiante de Doctorado en Programa de Postgrado de Enfermería en Salud Pública. Escuela de Enfermería Ribeirão Preto. Universidad de São Paulo (Brasil)3Estudiante de Postgrado. Escuela de Enfermería Ribeirão Preto. Universidad de São Paulo (Brasil)4Estudiante de Máster en Programa de Postgrado de Enfermería en Salud Pública. Escuela de Enfermería Ribeirão Preto. Universidad de São Paulo (Brasil)

Contact address

Ione Carvalho Pinto. Escuela de Enfermería de Ribeirão Preto. C/ Prof. Helio Lourenço, 3900. Monte Alegre, Ribeirão Preto. São Paulo (Brasil). 14040-9

Contact email: ionecarv@eerp.usp.br

Abstract

Objective: to describe the satisfaction in work, as well as in the components included in the Index of Work Satisfaction (IWS), among the Nursing Team of the Emergency Units in a city from inner São Paulo, Brazil.
Method: a descriptive cross-sectional study, conducted in five Emergency Units from a city in inner São Paulo (Brazil), with 208 workers from the Nursing Team. The IWS instrument was used, which covers six components: autonomy, interaction, professional status, work requirements, organization rules and remuneration; it ranges from 0.9 (lower satisfaction) to 37.1 (higher satisfaction).
Results: the components with the highest and lowest professional satisfaction were, respectively, remuneration and professional status, both for nurses and for nursing assistants. The overall satisfaction score assessed by the IWS was 9.5 for nurses and 10.1 for assistants. In the case of Nursing professionals, the Autonomy component obtained the highest score in the section “Importance assigned”.
Conclusions: according to the results obtained through the analysis of the IWS components, the Nursing staff from the Emergency Units of a city in inner São Paulo (Brazil) presented a low rate of professional satisfaction. It is important to create awareness in managers regarding the improvement in working conditions, and to conduct a deeper research into the variables that led to a score below the minimum level.

Keywords:

Emergency Units; Emergency nurse; satisfaction at work

Versión en Español

Título:

Evaluación de la satisfacción profesional de Enfermería en unidades de urgencias en Brasil