Authors

Almudena García Benito, Raquel González Diego, Raquel Varga del Hoyo, Sonia González Hernando, Mar García Martínez, Pilar Bailo Castilla

Position

Enfermeras. Miembros de la Comisión de Cuidados del Complejo Asistencial Universitario de Burgos. Hospital Universitario de Burgos. Burgos

Contact address

Almudena García Benito. C/ Rosa de Lima Manzano, 14. 09003 Burgos

Contact email: agarciabe@saludcastillayleon.es

Abstract

Objective: to determine the level of job satisfaction among the staff under the Nursing Management of the Complejo Asistencial Universitario de Burgos (CAUB).
Method: a cross-sectional descriptive study was designed. The study sample (n= 1,844) was formed with those active professionals under the authority of the Nursing Management of the CAUB at the time of the study, excluding full-time union representatives or those on holidays. The Font Roja questionnaire validated in the hospital setting was used, including sociodemographical and occupational variables, and one question on overall satisfaction (on a scale from 0 to 10). Univariate and bivariate analyses were conducted, and the relationship between different variables was evaluated through statistical tests.
Results: in total, 1,098 surveys were collected; the mean age was 46-year-old (SD: 10.677), and 96% (n= 904) of the survey participants were female. Of the surveys analyzed, 59% (n= 563) were answered by nurses; 93% (n= 889) of them had been in practice for over five years, and 53% (n= 506) of the study sample had been working in the same hospital unit for over five years. The mean score for self-perceived overall satisfaction was 6.74 (SD: 1.925). The following variables: age, time since completing their education, time of professional practice, professional job category and area of work, showed a statistically significant relationship (p< 0.05) with the perception of overall satisfaction. By dimensions, the level of satisfaction was low for the majority of professionals in almost all of them, except in job content and interprofessional relationship.
Conclusions: professionals stated that they were satisfied in terms of their self-perceived overall working situation. The best valued dimensions were those regarding interprofessional relationship with superiors and job content; on the other hand, work pressure, monotony of tasks and promotion/expectations were the aspects with which professionals were less satisfied.

Keywords:

job satisfaction; nursing staff; work profile; Hospital Care; questionnaire

Versión en Español

Título:

La satisfacción laboral de los profesionales como pieza clave en la calidad asistencial