Leadership in times of healthcare crisis due to COVID-19

Section: ArtículoEspecial

How to quote

Jaén Ferrer P, Cortés Borra A. Liderazgo en tiempos de crisis sanitaria por COVID-19. Metas Enferm jul/ago 2020; 23(6):67-72. Doi: https://doi.org/10.35667/MetasEnf.2019.23.1003081611

Authors

Pedro Jaén Ferrer1, Albert Cortés Borra2

Position

1Máster en Gestión de Servicios de Enfermería. Máster en Gestión de Organizaciones no Lucrativas. Máster en Geriatría. Técnico Superior en Coaching Personal. Codirector de J & C-Gestión Sanitaria. Miembro del equipo directivo de HUGES (Humanizando la Gestión Sanitaria)2Máster en Gestión de Servicios de Enfermería. Hospital Universitario Vall d’Hebron (Barcelona). Director de HUGES (Humanizando la Gestión Sanitaria). Codirector de J & C-Gestión Sanitaria

Contact address

Pedro Jaén Ferrer. Urbanización Arpón 1. 30380 La Manga del Mar Menor (Murcia).

Contact email: admin@jaen-cortes.es

Abstract

The pandemic caused by the SARS-Cov2 coronavirus has represented a test for healthcare organizations, their executive and management teams, and of course all professionals included, as well as their support teams. A healthcare crisis of these dimensions could be considered unimaginable; but when it occurs at such an extent, the emergence of an effective leadership becomes essential: a leadership able to solve immediately and with imagination all those non-foreseen problems that might arise. In these circumstances, it is necessary to have an agile and consistent leadership, adapted to the more immediate needs that appear, in order to address the major sociosanitary impact on the society, the disproportionate increase in patients requiring immediate care simultaneously, with the severity of a condition unknown for many of them, high demand on beds in Intensive Care and specific Hospitalization, hyper demand of Emergency care, as well as to face frightening situations when having to manage a disease caused by an unknown virus with a high infectivity and mortality rate, not usual in our setting. Professionals need to establish reliable communication routes, which are constant and adapted to the new situation. During the pandemic, leaders must adapt in a fast way to the greater healthcare crisis known in the Spanish Health System for many years, and they must accept constant challenges in order to give fast and efficient answers to the critical situations occurring in daily life.

Keywords:

prevalence: descriptive cross-sectional study; results show that certain environmental conditions promote comfort; pandemics; Healthcare crisis; however; structural and human aspects can and should be improved; adaptation psychological; health outcomes; however; Attitudinal beliefs; complex chronic patient; haloperidol; structural and human aspects can and should be improved; CCCS-18; consumption of alcoholic beverages; Torsades de Pointes; pandemic; COVID-19; humanization; management; leadership

Versión en Español

Título:

Liderazgo en tiempos de crisis sanitaria por covid-19