Authors

Luxana Reynaga-Ornelas1, Nancy Yadira Díaz-García2, Alma Delia González-Flores3, Carlos Francisco Meza-García2, Rosa María Rodríguez-Medina4

Position

1Doctora en Enfermería e Innovación en Salud. Departamento de Enfermería y Obstetricia de León. División de Ciencias de la Salud. Universidad de Guanajuato. Campus León. México2Maestría en Ciencias de Enfermería. Departamento de Enfermería y Obstetricia de León. División de Ciencias de la Salud. Universidad de Guanajuato. Campus León. México. Hospital Regional de Alta Especialidad del Bajío. México 3Maestría en Epidemiología y Administración en Salud. Departamento de Enfermería y Obstetricia de León. División de Ciencias de la Salud. Universidad de Guanajuato. Campus León. México4Doctora en Ciencias Médicas. Departamento de Enfermería y Obstetricia de León. División de Ciencias de la Salud. Universidad de Guanajuato. México. Hospital Regional de Alta Especialidad del Bajío. México

Contact address

Luxana Reynaga-Ornelas. Blvd. Puente del Milenio, 1001. Fracción del Predio San Carlos. León, Guanajuato (México).

Contact email: luxana@ugto.mx

Abstract

Objective: to evaluate the caring behaviour provided by Nursing professionals, from the perspective of adult persons managed at a Tertiary Care Hospital in Mexico.
Method: a descriptive cross-sectional study conducted between September and December 2020. There was convenience sampling at the Surgery, Orthopaedic Surgery and Internal Medicine Departments. Sociodemographic and clinical variables were measured. The Caring Behaviours Assessment scale was used in its version validated in Spanish, which includes 62 caring behaviours provided by nurses and measured with the Likert scale (from 1: never to 5: always). Descriptive and bivariate statistic was applied.
Results: the study included 103 persons with 45.3 years as mean age; 50,5% were male and 72.8% had secondary or lower schooling. The evaluation confirmed that nurses showed caring behaviours almost always or always (X= 4.28; SD 0.46) in the overall scale. The Assistance to Human Needs subscale obtained the highest average (X= 4.73; SD= 0.46) while Teaching/Learning obtained the lowest (X= 3.54; SD= 1.13). Respectful and individualized treatment, and equipment operation were the best scored caring behaviours, while the ones with worse scores were visits during transfers, discussing life outside hospital, planning health goals, tact for comforting, and the consideration of spiritual needs.
Conclusions: the caring behaviours better scored were those associated with the instrumental skills of nurses and respect to patients. Physical contact, conversation with the patient, and consideration of spiritual needs were some of the behaviours still pending development.

Keywords:

nursing care; Humanization of care; hospitalization; behaviour; Jean Watson; Caring Behaviours Assessment tool; cross-sectional studies

Versión en Español

Título:

Evaluación de los Comportamientos de Cuidado Humano de las enfermeras: perspectiva de personas adultas hospitalizadas