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Educare

Educare

MARZO 2006 N° 3 Volumen 4

Planning of the quality management system at the Transplant Coordination Unit

Section: TEACHING TO LEARN

Authors

Ángela Olmedo Salas

Position

Profesora de la Escuela Universitaria de Enfermería "La Fe" de Valencia.

Contact address

Avda. Pío XII, 62-30. 46015 Valencia.

Contact email: olmedo_ang@gva.es

Abstract

This article is part of the project presented for the evaluation of a Post Graduate course on “Quality Management” taken by the author during the 2004/2005 academic year. The project presents the planning for a Quality Management System at a Transplant Coordination Unit. Based on the legal framework that compiles norms and regulations with regard to transplants as well as the mission and the vision of the unit, a self evaluation of such unit is carried out. Such self-evaluation is done using the “European Foundation for Quality Management” business excellence model as the starting point to initiate the Strategic Plan, as stated in the improvement plans carried to term.

Keywords:

self-evaluation; strategic planquality management

Versión en Español

Título:

Planificación del sistema de gestión de la calidad en la Unidad de Coordinación de Trasplantes