Verbal containment: primary prevention of hostility
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How to quote
Marqués Andrés S et ál. Contención verbal: prevención primaria de la hostilidad. Metas de Enferm sep 2011; 14(7): 14-18
Authors
1Susana Marqués Andrés, 2Lourdes Barrasa Santamaría
Position
1Licenciada en Psicología. Enfermera Especialista en Salud Mental. Psiquiatría infanto-juvenil. Hospital de Basurto (Bilbao), Osakidetza.2Unidad de Psiquiatría Infanto-Juvenil. Hospital de Basurto, Bilbao.
Contact address
Susana Marqués Andrés. Autonomía, 67, 3º E. 48012 Bilbao.
Contact email: smarquesa48gmail.com
Abstract
This paper describes the Rage-Hostility-Aggressiveness (RHA) syndrome, which usually occurs in the hospital setting, mainly in the areas of mental health and psychiatry.
The aim is to demonstrate a reality faced by care delivery nurses and to provide information enabling the nurse to make an early identification of the syndrome. The paper also presents some clues for the nursing intervention that include the recommendations issued by the National Institute for Clinical Excellence (NICE) and which will ensure the safety of the individuals cared by the nursing professional as well as his or her own safety and the safety of their surroundings.
The components of human response identified are: emotion, cognition and actions, which are more often than not automatic and reactive. Actions in particular must be analysed in detail and trained for self-control in order for it to be effective when confronting the care of people displaying these behaviours.
Taking action from the very first time the most primitive emotional reaction is identified will help the inadequate escalating behaviour to be less intense and will make verbal containment more effective. The attitude of professional is considered to be the most fundamental element to gain control over verbal containment with competence, as without it, knowledge serves no purpose and skills are not developed.
The aim is to demonstrate a reality faced by care delivery nurses and to provide information enabling the nurse to make an early identification of the syndrome. The paper also presents some clues for the nursing intervention that include the recommendations issued by the National Institute for Clinical Excellence (NICE) and which will ensure the safety of the individuals cared by the nursing professional as well as his or her own safety and the safety of their surroundings.
The components of human response identified are: emotion, cognition and actions, which are more often than not automatic and reactive. Actions in particular must be analysed in detail and trained for self-control in order for it to be effective when confronting the care of people displaying these behaviours.
Taking action from the very first time the most primitive emotional reaction is identified will help the inadequate escalating behaviour to be less intense and will make verbal containment more effective. The attitude of professional is considered to be the most fundamental element to gain control over verbal containment with competence, as without it, knowledge serves no purpose and skills are not developed.
Keywords:
aggression; Emotion; hostility; Mental Health; rageverbal containment
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