Authors

1Mª Ángeles Cidoncha Moreno, 2Camino Campo Martínez

Position

¹Enfermera, Supervisora de Enfermería. Servicio de Cirugía Vascular y Hospital de Día. Hospital Santiago Apóstol, Vitoria-Gasteiz.²Enfermera. Supervisora de Enfermería. Servicio Medicina Interna, Endocrinología y Reumatología. Hospital Santiago Apóstol, Vitora-Gasteiz.

Contact address

C/ Olaguibel 29. 01004 Vitoria-Gasteiz.

Contact email: mcidoncha@hsan.osakidetza.net

Abstract

The nursing profession has been constantly adapting to socioeconomic changes in its search for systems that improve the management of healthcare for the benefit of users of the national health system. Nurses have a powerful service focus and a good professional reason to influence the decisions related to the configuration of services, in the allocation of resources, and in the elaboration of the strategy for future health. Because of this, this article aims to:
Objective: to ascertain the opinion of supervisor nurses at the Hospital Santiago Apostol de Vitoria on the role played by the nursing supervisors at the said healthcare center.
Methods: qualitative study with a discussion group composed of hospital nursing supervisors. The interventions were recorded and transcribed literally, with subsequent contents analysis.
Results: data were group together into categories: a) Current situation of the nursing supervisor with regard to care management. Problems faced by the nurses in their daily routines are explored, b) Change proposals with regard to the fact of caring, c) Perception of a new role of the care manager.
Discussion and conclusions: the nursing supervisor is faced daily with complex and ambiguous situations for the development of their own role. It is necessary to modify management structures. Change needs to be enhanced to ensure the quality of the services. The main implications for the clinical practice are as follows: change in the functions of a supervisor and the change in the organisational structure.

Keywords:

Nursing supervisor; care management; planningevaluation of Nursing services

Versión en Español

Título:

Evolución del rol del supervisor de enfermería hacia el gestor de cuidados